Your Name *

First Name

Last Name

CUSTOMER EXPERIENCE QUALIFICATION *

Average above 70% on Dead Ringers' mystery call evaluations over a 6-month period. Select the most relevant statement below.

I have achieved a personal average of 70%+ on call evaluations over the last 6 months.

I am a leader and my team/location(s) have averaged 70%+ on call evaluations over the last 6 months.

REGULATORY COMPLIANCE QUALIFICATION *

Completion of the Dead Ringers FTC Foundations course is required for funeral homes only Select the most relevant statement below.

I am a funeral professional and I have completed the FTC Foundations course.

I work on the cemetery side only and therefore the FTC Foundations course is not relevant for me.

REGULATORY COMPLIANCE QUALIFICATION *

Completion of 3+ consecutive months without any red FTC flags on your Dead Ringers FTC Report. Select the most relevant statement below.

I am a funeral professional and I have completed 3+ consecutive months without any of my personal call evaluations being flagged with a red flag.

I am a leader and my team has completed 3+ consecutive months without any call evaluations being flagged with a red flag.

I work on the cemetery side only and therefore the FTC Audits are not relevant for me.

MINDSET & CULTURE QUALIFICATION *

Engage in CXpertise and complete the relevant Learning Path Certificates for your role.

I have completed the Learning Path Certificate for at-need professionals.

I have completed the Learning Path Certificate for pre-need professionals.

I am a leader and have completed the Learning Path Certificate for Leaders AND have completed the other available Learning Path Certificates.

LEADERSHIP QUALIFICATION *

Engage in 4+ Coaching Sessions with Dead Ringers' experts and complete any action items they provide.

I have completed 4+ Coaching Sessions with the Dead Ringers expert team and completed any assignments provided.

I'm not in a leadership role and therefore this is not relevant to me.

LEADERSHIP QUALIFICATION *

Demonstrate your leadership by having at least one member of your team get Dead Ringers Certified!

At least one member of my team is Dead Ringers Certified!

I'm not in a leadership role and therefore this is not relevant to me.

Provide your mailing address. *

When your application is accepted, you'll receive a special certificate in your mailbox to commemorate your achievement!

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