FTC Compliance Support

*For Funeral Homes Only

Are You Compliant?

Are You Compliant?

“Why put yourself at risk of a $53K fine when you could enjoy peace of mind for just 53 bucks? This is WHAT WE DO. Let us help.”

Poul Lemasters, Esq., Dead Ringers Founder + Attorney

The “Are You Compliant?!” Bundle

Would you rather pay $53,088 to the FTC—or pay $53.88 per call to avoid a hefty FTC fine?

Ensure your funeral home is compliant now—before the FTC does! With the “Are You Compliant?” Bundle, we’ll place pricing calls into your firm and assess your responses, flagging potential FTC violations and equipping you to take steps to avoid hefty FTC fines.

Each “Are You Compliant?” Bundle includes:

  • 1 pricing call from one of our Ringers

  • 1 customer experience review assessing your telephone performance for etiquette, empathy, and so much more

  • 1 FTC audit assessing your telephone performance for Funeral Rule compliance

  • Our FTC Glossary document with terms and tips to practice FTC-compliant conversation skills

  • Access to Dead Ringers Dashboard where you can review scores and listen to call recordings

  • Live monthly webinars from Dead Ringers’ team of experts

  • Access to Dead Ringers online, on-demand FTC Foundations course for yourself and up to 10 additional seats.

This is a subscription; We’ll do an FTC audit every month until you cancel. In the meantime, you’ll get access to the amazing Dead Ringers Dashboard, customer experience scores, FTC violation highlights, plus live webinars and our online FTC Foundations course!

A-La-Carte FTC Support Services

Enjoy a LIVE training session with one of our experts—or dive into your customer experience by adding our FTC compliance audit to your Call Analysis! Access our FTC Foundations course online, on-demand. Whatever solution best suits your team, do it! Just… don’t do nothing. That could get expensive—like $53K per violation expensive!

Contact us today to book your FTC-focused services.

FTC COMPLIANCE AUDIT
$59 PER CALL

We’ll place pricing calls into your firm and audit your team’s performance with an ear for FTC compliance, flagging any potential violation risks and providing solutions to deliver the best customer experience while adhering to Funeral Rule restrictions.

FTC FOUNDATIONS COURSE
$99 first 10 users • +$5 per additional user

Protect your firm from frightening fines and failed first impressions by equipping your team with this on-demand online course.

FTC Compliance is nobody’s favorite subject—but we’re here to assuage anxieties and equip professionals with the know-how to navigate pricing calls. We’ll also tackle basic phone etiquette, pricing conversation tips, frequently asked FTC questions, and more. This course features videos by Dead Ringers founder and attorney Poul Lemasters, Esq. and CX expert Nicole Wiedeman.

LIVE FTC COMPLIANCE TRAINING
$750–$2,000

Supplement your online learning with a LIVE training session with our customer experience expert, Nicole Wiedeman. Opt for virtual or classroom training to equip your team with knowledge and confidence to appropriately navigate first calls with Funeral Rule compliance.

FTC Compliance training is $750 for 1-Hour Remote Training, or $2,000* for 3-Hour On-Site Workshop.

*On-Site training fee does not include travel expenses.