Join us for this insightful Dead Ringers Webinar, where Nicki sits down with Jill Lazar, Vice President of Business Development at Ring Ring Marketing, licensed Funeral Director, and Certified Preplanning Consultant. Jill thought she was great at handling phone calls—until she took phone skills training and realized she was transactional and legal, but not relational. That realization changed her approach, and now she teaches others how to turn every phone call into a powerful tool for connection and success.