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Dead Ringers
Home
ABOUT
Services
HelloPhone
FTC
Contact
CXpertise
Home
ABOUT
Services
HelloPhone
FTC
Contact
CXpertise
Progress
FTC Phone Compliance Basics
Complete & Continue Next Lesson Learn More
Introduction
1 Lesson
Getting Started
Part 1
4 Lessons
The Basics of the Funeral Rule
How is the Funeral Rule Enforced?
What is the Telephone Disclosure Requirement?
Quiz
Part 2
10 Lessons
What is Accurate Pricing for Price Disclosures?
Unlicensed v. Licensed Professionals
No One Available During Working Hours
After Hours & Answering Services
Mailing or Emailing the GPL
Referencing the Website
Package Pricing
Offering Discounts
Merchandise Prices
Quiz
Part 3
6 Lessons
Embalming Disclosure
Caskets & Alternative Containers
Cemetery & Crematory Legal Requirements
Preservative, Protective Value Claims & Warranty Disclosures
Cash Advance Items
Quiz
Part 4
2 Lessons
What You Can and Can’t Do…And What You Should Do
Quiz
FTC Phone Compliance Basics
Complete & Continue Next Lesson Learn More
Part 3

Cemetery & Crematory Legal Requirements

Complete & Continue Next Lesson Learn More

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