A MINUTE WITH NICKI: Working From Home

With more and more employees working from home, it’s important to address one of the most common problems remote workers face today: distractions!

3 Ways to Handle Distractions when working from home

  • BE MINDFUL of your environment. Limit what distractions you can so you can provide the best service to your clients.

  • OWN THE NOISE. You don’t need to be embarrassed if your child yells or dog barks. Acknowledge the noise, and keep going.

  • BE GENUINE. This is the best time to just be human. Your callers understand—now more than ever—that you’re a person, too.


Not Sure How to Navigate Crisis Calls?

Dead Ringers is currently offering FREE 15-Minute Phone Consultations for business owners and managers who are steering their staff through the coronavirus crisis. Schedule your free consult today!


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A MINUTE WITH NICKI: Silence is Not Golden

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A MINUTE WITH NICKI: Handling Calls During a Crisis