Funeral Service Insider: When the Phone Rings at Your Firm, Do You Really Know What Happens?
Dead Ringers Seeks To Help the Profession Boost Critical Skills
Funeral Service Insider’s Executive Director, Tom Parmalee, interviews Dead Ringers Training Facilitator Nicole Wiedeman on her experience in the customer service industry—and some horror stories from Dead Ringers phone calls!
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News & Press
- Mar 7, 2024 Dead Ringers Launches Online Course in Response to FTC Phone Sweep
- Mar 5, 2024 Dead Ringers Responds to the Importance of FTC Phone Compliance
- May 3, 2021 Funeral Service Insider: When the Phone Rings at Your Firm, Do You Really Know What Happens?
- Apr 27, 2021 The Deathcare Happy Hour Podcast
- Feb 4, 2021 Member Talks! with Washington State FDA
- Nov 2, 2020 Elevating Funeral Service Podcast with Ellery Bowker and Welton Hong
- Jun 23, 2020 Connecting Directors Funeral Industry News
- Jun 8, 2020 How to Improve Your Customer Experience
- Apr 21, 2020 Phone Skills Training for Your Business
- Mar 20, 2020 The Best Mystery Shopping Company
- Oct 31, 2018 Have You Called You Lately?
- Mar 1, 2018 Misrepresented Pricing: Research Reveals Not All Direct Cremations are Equal
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Funeral Service Insider is the go-to electronic resource for death-care professionals. It is published at least 48 times per year and includes the latest news, analysis, work tools and case studies that you can use to boost market share and customer service. When you subscribe, you’ll also get the newsletter’s annual compensation survey, casket survey and other exclusive reports.
Phone Skills Training
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