Member Talks! with Washington State FDA
Member Talks! featuring Nicole Wiedeman from Dead Ringers
Not having the right phone skills or strategy can cost a funeral home a lot of money in lost business, which often goes unnoticed. When a person calls for a pri...
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News & Press
- Feb 8, 2025 Your Two-Word Growth Strategy
- Dec 2, 2024 The Meaning Podcast: Meaning & Empathy in "The Death Care Industry"
- Mar 7, 2024 Dead Ringers Launches Online Course in Response to FTC Phone Sweep
- Mar 5, 2024 Dead Ringers Responds to the Importance of FTC Phone Compliance
- May 3, 2021 Funeral Service Insider: When the Phone Rings at Your Firm, Do You Really Know What Happens?
- Apr 27, 2021 The Deathcare Happy Hour Podcast
- Feb 4, 2021 Member Talks! with Washington State FDA
- Nov 2, 2020 Elevating Funeral Service Podcast with Ellery Bowker and Welton Hong
- Jun 23, 2020 Connecting Directors Funeral Industry News
- Jun 8, 2020 How to Improve Your Customer Experience
- Apr 21, 2020 Phone Skills Training for Your Business
- Mar 20, 2020 The Best Mystery Shopping Company
- Oct 31, 2018 Have You Called You Lately?
- Mar 1, 2018 Misrepresented Pricing: Research Reveals Not All Direct Cremations are Equal
ABOUT THE WASHINGTON STATE FDA
As the professional association of funeral providers in Washington, the WSFDA is solely focused on one primary goal—fulfilling the needs of its members. We are the largest non-profit funeral service association in Washington State and your number one source for information, resources, and Continuing Education.
Phone Skills Training
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