Learning Hub
Introducing:
CXpertise Library for Deathcare Professionals
Imagine a hub of educational resources curated for funeral and cemetery professionals. Equip your team with videos, e-books, articles, podcasts and courses covering every aspect of the Customer Experience—plus leadership skills, sales tips, business success mindset, management strategy, and so much more!
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Free Whitepapers
Like what you see? This is just a taste of the content available in the CXpertise Library. Sign In to keep learning!
In The News
Dead Ringers COO Mandie Hungarland contributes a feature editorial in industry magazine “Funeral Business Solutions.” This two-word strategy is the key to reducing staff burnout, increasing retention, improving customer satisfaction, and ultimately scaling your business.
In this conversation, Dr. Dan Franz speaks with Dead Ringers COO Mandie Hungarland about her unique journey from art school to leading a company in the death care industry.
In a bustling funeral home or cemetery business, it is sometimes hard to get to the phone and take the time needed to answer questions—while asking your own—in an empathetic manner. Even harder is finding the time to update online media outlets. However, these are the first two contact points with consumers and, according to Dead Ringers, an area that could use improvement.
In a bustling funeral home or cemetery business, it is sometimes hard to get to the phone and take the time needed to answer questions—while asking your own—in an empathetic manner. Even harder is finding the time to update online media outlets. However, these are the first two contact points with consumers and, according to Dead Ringers, an area that could use improvement.
Not all direct cremations are equal – and it’s incredibly foolish for consumer advocate groups like the Funeral Consumers Alliance and Consumer Federation of America to suggest such a thing.
In a bustling funeral home or cemetery business, it is sometimes hard to get to the phone and take the time needed to answer questions—while asking your own—in an empathetic manner. Even harder is finding the time to update online media outlets. However, these are the first two contact points with consumers and, according to Dead Ringers, an area that could use improvement.
Dead Ringers regularly contributes to industry podcasts and publications. These are just a few highlights! Sign In to to access our full portfolio of podcasts, e-books, articles, and more.
Webinars
CXpertise Library and Enterprise Members get access to exclusive quarterly webinars. Sign In to view past webinar recordings and upcoming webinar dates!